FAQs
📌 RetroCore™ – Frequently Asked Questions (FAQ)
💬 What’s included in the RetroCore™ Game Stick?
It includes:
- 1 RetroCore™ Stick with 20,000+ pre-installed games
- 2 wireless controllers
- 1 USB receiver
- 1 HDMI cable
- 1 USB power cable
- 1 64 GB TF card
- 1 User manual
🕹️ How do I connect it to my TV?
- Plug the HDMI cable into the RetroCore™ Stick and into your TV’s HDMI port.
- Insert the USB receiver into the console.
- Connect the power using the USB cable.
- Turn on your TV and select the correct HDMI input.
- The game menu will appear automatically. Enjoy!
🌍 What language are the games in?
Most games are in English. Some older titles may include other languages (like Japanese), but this won’t affect gameplay.
🎮 Can I save my game progress?
Yes. Many emulators allow you to save and load your progress at any time. Use the menu button on the controller to access this feature.
🔄 Can I add or remove games?
Yes! You can access the TF card on a computer and add compatible games or delete the ones you don’t want. We recommend making a backup before editing.
🛠️ What if a game doesn’t work?
While we perform quality checks, some older games may not work properly. If this happens, contact us and we’ll help you replace it or guide you through a solution.
🚚 How long does shipping take?
Shipping usually takes 7 to 15 business days, depending on your location. You’ll receive a tracking number once your order is dispatched.
🔁 Do you offer returns?
Yes. You have 30 days from the date of delivery to request a return or exchange. Please see our full policy in the "Returns" section.